Terms of service

TERMS OF SERVICE

Last Updated: 02.23.26

OVERVIEW

Welcome to Detailers Products (“Company,” “we,” “us,” or “our”). We operate this website and online store to provide automotive detailing products, tools, and related services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy If you do not agree, you may not use our Services.

These Terms include important information regarding your legal rights, warranty disclaimers, and limitations of liability.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

You must be at least the age of majority in your state of residence to use our Services.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Account access may not be transferred or assigned without our written consent.

You agree to provide accurate, current, and complete information when making purchases or creating an account.

2. PRODUCTS & DESCRIPTIONS

We strive to display product information, descriptions, and images as accurately as possible. However:

  • Product appearance may vary due to screen settings.

  • Packaging may change from manufacturer to manufacturer.

  • Availability and descriptions may change without notice.

We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.

3. ORDERS & ACCEPTANCE

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

An order is not considered accepted until payment is processed and we confirm shipment.

We may cancel or modify orders if:

  • Pricing errors occur

  • Inventory errors occur

  • Fraud is suspected

  • Product availability changes

Refunds and returns are governed by our Refund Policy [LINK].

4. PRICING & PAYMENT

All prices are subject to change without notice.

Unless stated otherwise, prices do not include:

  • Sales tax

  • Shipping or handling

  • Customs or import duties (if applicable)

You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases, including applicable taxes and shipping fees.

5. SHIPPING & RISK OF LOSS

Shipping timeframes are estimates only and not guaranteed.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

We are not responsible for carrier delays, lost shipments due to incorrect addresses, customs delays, or events outside our control.

6. PRODUCT USE & SAFETY

Many products sold by Detailers Products are professional-grade automotive chemicals.

You are responsible for:

  • Reading and following all labels and instructions

  • Following proper dilution ratios

  • Testing products in inconspicuous areas before full application

  • Using proper protective equipment where recommended

Detailers Products is not liable for damage resulting from:

  • Misuse

  • Improper dilution

  • Improper application

  • Use on incompatible surfaces

  • Failure to follow instructions

Use products at your own risk.

7. INTELLECTUAL PROPERTY

All website content — including text, graphics, logos, images, and design — is owned by Detailers Products or its licensors and protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without our written consent.

All third-party brand names and trademarks remain the property of their respective owners.

8. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are provided “as is” without warranties or endorsements.

We are not liable for any issues arising from third-party tools or services.

9. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with Detailers Products.

You agree that Shopify is not responsible for any aspect of transactions between you and Detailers Products, including product quality, fulfillment, or disputes.

10. PRIVACY

Your use of our Services is governed by our Privacy Policy

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify in accordance with its privacy practices.

11. FEEDBACK & REVIEWS

If you submit reviews, feedback, or suggestions, you grant us a perpetual, royalty-free license to use, reproduce, and publish such content for business purposes.

You agree that your submissions will not:

  • Infringe intellectual property rights

  • Contain unlawful or harmful content

  • Misrepresent identity

We reserve the right to remove content at our discretion.

12. ERRORS & OMISSIONS

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

13. PROHIBITED USES

You may not use our Services:

  • For unlawful purposes

  • To violate intellectual property rights

  • To transmit harmful code

  • To scrape or collect data

  • To engage in fraudulent activity

  • To interfere with site security

Violation may result in account suspension or termination.

14. TERMINATION

We may terminate or suspend access to our Services at our discretion without notice.

All obligations and protections that by nature should survive termination shall remain in effect.

15. DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free operation of the Services.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Detailers Products shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Property damage resulting from product misuse

  • Errors or interruptions in Service

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Detailers Products and its affiliates from claims arising from:

  • Your violation of these Terms

  • Your misuse of products

  • Your violation of applicable law

18. GOVERNING LAW

These Terms shall be governed by the laws of the State of Georgia.

Any legal action shall be brought exclusively in the state or federal courts located in DeKalb County, Georgia.

19. SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Detailers Products.

21. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

22. CONTACT

For questions regarding these Terms, please use the contact form available on our website.

Detailers Products
3353 W Hospital Ave
Atlanta, GA 30341
United States